Tracking everything a patient says in the ICU in order to deny nurses the ability to complain about unsafe staffing levels.
.coda – I’m a neurology ICU nurse. The creep of AI in our hospitals terrifies me By Michael Kennedy and Isobel Cockerell – 12 November 2024 We felt the system was designed to take decision-making power away from nurses at the bedside. Deny us the power to have a say in how much staffing we need. That was the first thing. Then, earlier this year, the hospital got a huge donation from the Jacobs family, and they hired a chief AI officer. When we heard that, alarm bells went off — “they’re going all in on AI,” we said to each other. We found out about this Scribe technology that they were rolling out. It’s called Ambient Documentation. They announced they were going to pilot this program with the physicians at our hospital. It basically records your encounter with your patient. And then it’s like chat GPT or a large language model — it takes everything and just auto populates a note. Or your “documentation.” There were obvious concerns with this, and the number one thing that people said was, “Oh my god — it’s like mass surveillance. They’re gonna listen to everything our patients say, everything we do. They’re gonna track us.”