A ridiculous, useless, e-mail exchange with Go.com…
Go.com’s Infoseek seems to be ignoring my robots.txt file and my meta tags I have on my personal site which instruct search engine spiders not to bother indexing the site. I could not find a single page in the FAQ or Help sections about the issue. So I sent an e-mail to Go.com inquiring as to specific instructions for their search bots. Here is the content of the email correspondence between me & Go.com:
Chloe: How do I prevent the go.com/infoseek search spiders from indexing my web site? Thank you.
John of Go.com Member Services : Infoseek Express Search is no longer supported. To remove the program from your computer, please follow these steps: Click Control Panel. Double Click the Add/Remove Program icon. Highlight the Infoseek Express Program. Click Remove.
Chloe: My question was misunderstood. I have a web site, and I don’t want it indexed by the go.com spiders. I don’t want it listed when people search via go.com. I would like to know the robot protocols & meta tags specific to go.com because the general ones don’t seem to prevent the go.com spiders. Thank you.
WDIG Member Services : Thank you for contacting us. As you requested, your account has been canceled.
Needless to say, I never had any such programme, and I never had an account either.
Obviously machines cannot replace humans in correspondence. At least I’m assuming I was corresponding with an automated service, because if these were humans, I’m very scared about what might be going on over at Go.com.
